Many companies that position themselves as SaaS providers are simply tech hosts for your ASPs. They provide the hardware and infrastructure to operate your applications, but no added value. You get no assistance with software issues, no partnership approach to continually enhance your business systems and profitability. What good is that?
At KWI, we are the author of our Applications. We know everything about them and how to make them work best for you. We are your first line of call when you need help, with comprehensive, 24/7 access to your system and our support staff.
Our approach and superior knowledge base give you profound benefits:
Real Savings: Our broad client base creates of economies of scale that make us the lowest cost provider.
Real Flexibility: No binding long-term contract, no hefty fees to get access to our systems. Pay only for the services and technologies you need.
Real Expertise: As pioneers of the field, we are best and most experienced. SaaS for specialty retail is not a portion of our business. It is our core business - it's all we do.
Real Commitment: Every dollar we invest in R&D, maintenance and upgrades goes into SaaS. It's not spread thin across multiple business buckets.
To further assure your total satisfaction, we monitor our service levels every day through an independent company.
What good is the software without the service? Don't be fooled - check out the KWI Solution facts on the right.