In-House

LOVE US. OR LEAVE US.

When you're a relatively small enterprise, you'll find KWI SaaS is your most viable option for affordable, manageable retail operations support. But when you've grown to a larger size, you may have the resources, and the desire, to take control and bring the KWI System in-house.

At KWI, much as we love our clients, we recognize at some point they may want to take wing and fly. KWI TakeCharge provides retailers with the option of owning our proven end-to-end solutions and operating them on-premises.

We not only make it possible to migrate away from our services, we make it easy. When a client opts to move from Managed Services to KWI TakeCharge, we provide:

  • extensive training and support to get systems and people "up and running" quickly
  • continued remote or on-site product updates/enhancements on a monthly, weekly or daily basis
  • 24x7 help desk store support
  • back-office support for IT staff members

So � when we no longer fit your business model, there�s no long goodbye. With KWI, you�re never under a long-term contract and never locked in by technology that you can�t run without us. We feel that kind of open, honest approach serves our clients, and our own company, best.

Client Testimonials

I want to let you know that I've worked with Giuseppe Napolitano this morning and we reran all the Bank Audit Lists for December and January 20 through January 23.  When doing this we found that after all the Batches were settled on December 11 and the Post Authorizations were settled in January that found the new figures in the new Bank Audit Lists.

I want to let you know that Giuseppe was extremely helpful and patient with me and my request to rerun as many Bank Audits that I wanted.  He also gave me helpful information on making sure that the batches are settled each night.  It was a pleasure working with him in figuring out what happened.

Sandy
QVC