Leadership

KWI Leadership - The Knowledge – The Experience – The Drive

Creating a successful, effective organization is an inside-out proposition and leadership is at the core. We believe that if we develop and demonstrate leadership in our strategy, operations and people, we will continue to drive product innovation and service excellence. These are the standards that have defined KWI for almost 30 years – and that earn us our clients’ continuing devotion. We don’t wait for success, we create it.

Sam Kliger
Founder & CEO

A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision. In 1985, observing long lines at the local Benetton store, he demonstrated the need for a computerized system for the franchisee. Unable to find one that met the retailer’s expectations, he created his own. From his vision for an affordable, PC-based solution for specialty retailers, Sam went on to develop the single-platform, feature-rich technology that is today’s leading enterprise-class, cloud-based system for the retail industry. Sam takes his clients’ success personally. He is a hands-on leader with an obsession for excellence, who guides every aspect of KWI. Married, with four children, he is a deeply committed family man and is active in charitable foundations.

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Stuart Levine
President, Loss Prevention Division

With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field. In 1997, he created The Zellman Group, seizing the opportunity to offer an innovative LP solution to retailers and food service companies. Among his professional strengths is the ability to develop long-lasting partnerships with clients and LP industry leaders. A CFI (Certified Forensic Interviewer) and CFCI (Certified Financial Crimes Investigator), Stuart is an expert in interviewing techniques developed through his extensive training with Wicklander-Zulawski & Associates and The Laboratory for Scientific Interrogation. He has a deep understanding of best LP practices in companies large and small. An experienced public speaker, Stuart participates annually in several key trade association events.

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Sheri Lyons
Chief of Staff

Sheri works closely with our employees and clients to enhance KWI’s effectiveness and to advance the quality of the KWI experience. To that end, she partners with all other KWI executives to achieve our business goals and build the best team in the industry. With over 20 years’ experience in Human Resources Leadership, Strategic Planning and Business Development, Sheri has a strong track record of building successful organizations. With an MS degree and a PHR (Professional in Human Resources certification), her talents include developing competencies, leadership and infrastructure. Sheri is passionate about helping people and companies win, takes great pleasure in serving the community and is devoted to her husband Larry and their four children.


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Peter George
Vice President, Client Services

A creative thinker with a track record of exceeding goals, Peter is also a bit of a globetrotter. His broad-based expertise includes 20-plus years managing client services teams throughout North America, Europe and Australia. While at Epicor, he supported the delivery of large-scale, end-to-end solutions to Fortune 500 retailers across multiple geographies. Peter is passionate about using Mobile technology to create customer-centric retailing. With his synergistic approach to service and technology, he brings unique insights to our mission. When he’s not helping KWI surpass client expectations, British-born Peter is a keen runner, an avid reader and devoted to his wife Melanie and two young children. Although he holds a degree in Artificial Intelligence, we know he’s the real thing.


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Steven Tillinger
Vice President, Technology and Infrastructure

Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience, Steve excels at spearheading initiatives that take technology to the next level. He has managed IT operations for service delivery organizations, consistently providing his customers with close to 100% service availability: a great fit with the KWI mission.  Steve is passionate about delivering the highest levels of quality and support. His track record of increasing productivity through implementing creative solutions for complex, multi-faceted business further enhances his knowledge of the field and his value to KWI clients. His diverse experiences include leadership positions at Affinity Solutions , Source Media, Burger King, Brooks Automation and The Gillette Company.  Steve is married to Barrie and the proud father of two boys.

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Jason Mueller
Vice President, Software Development

As the VP of KWI Software Development, Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations. Jason has spent the last 20 years leading engineering and quality assurance teams at both small and large companies and is a strong proponent of iterative development and data driven transparency. Most recently he was a Director at Microsoft where he helped incubate and manage new solutions that became part of Office 365. Jason holds a Bachelor of Science in Computer Science from Polytechnic University and an MBA from Hofstra University. For KWI, Jason will lead the design, development and delivery of innovative cloud-based enterprise solutions to meet evolving business, market and customer needs. Jason is a proud husband and father of three wonderful children, who eagerly fill his non-working hours with their varied activities.

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Michael Lazard
Chief Financial Officer

Michael, our CFO, will be focused on streamlining processes and procedures, financial reporting and cash management. With over 20 years’ experience in the areas of taxation, accounting and finance, Michael brings substantial expertise in financial management for technical and CPA firms.  He has held senior level controllership roles in various companies across multiple industries, including technology, pension administration and financial services. Passionate about delivering the best experience to both customers and internal staff, he fosters the same drive within his team. Michael is a CPA and holds a Bachelor of Science degree from St. John’s University. A devoted husband to his wife Lisa and their two sons, Michael spends most of his off-time spending quality time with his family.

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Gary Brill
Vice President, Business Development

Gary is passionate about developing new business and assisting existing clients. An industry veteran, his more than 30 years in retail information systems includes 19 years as North American Director of Sales at STS. He has worked with many top-tier retailers in the U.S., including Liz Claiborne, Jones New York, Donna Karen, Tommy Hilfiger, Yankee Candle, Urban Outfitters, Saks Fifth Avenue and Ann Taylor. Gary works closely with our staff to educate the entire KWI team about the companies we partner with – supporting our mission to fully understand and best serve each client's unique operation. Gary lives in Manhattan and has two daughters.



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