MICROS is the world's leading developer of enterprise applications serving the specialty retail and hospitality industries. As our LP technical partner, they provide extensive information management solutions including software, hardware and enterprise systems integration. MICROS is the only full systems solutions provider for all market segments with a global distribution and service network in place for major chains, regional chains and local independents, covering point-of-sale (POS) and operational applications, as well as a suite of back office applications. Their solutions are scalable.
MICROS-Retail solutions, utilizing Java technology, offer rich functionality and flexibility in demanding environments. Their LP technology helps our investigators flag and identify the sources of above average shrink down to the level of store, register or individual. When a significant loss may be imminent, we can monitor suspect activity in near real time to verify whether shrink is occurring, or, as often happens, determine that an issue can be resolved with additional training.
As a result, MICROS-Retail systems not only detect shrink but help us deter it. Once employees understand that theft and fraud will be discovered, and they'll be held accountable, they often change their behavior.
I want to let you know that I've worked with Giuseppe Napolitano this morning and we reran all the Bank Audit Lists for December and January 20 through January 23. When doing this we found that after all the Batches were settled on December 11 and the Post Authorizations were settled in January that found the new figures in the new Bank Audit Lists.
I want to let you know that Giuseppe was extremely helpful and patient with me and my request to rerun as many Bank Audits that I wanted. He also gave me helpful information on making sure that the batches are settled each night. It was a pleasure working with him in figuring out what happened.
Sandy
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