Accelerate Learning with Training from the Pros!
Get your team on board and up to speed with KWI. We support your implementations and upgrades with the industry’s best training. And we don’t farm it out; your teachers are our own staff members, imbued with our collaborative spirit and dedication to excellence. More than instructors – we’re mentors and coaches.
Our educators will work with you at every level, starting with corporate. Our “train-the-trainer” techniques jump-start the transfer of knowledge and best practices. We visit stores for on-site training that empowers and motivates your staff. We even train your internal support personnel.
Because our training is truly a collaborative effort for us, we train our own support team in the fine points of your operation. Client knowledge is securely shared across essential KWI departments, for ongoing consistency of service.
We love to share! If we learn something that might improve your operation, we get the information out.
Standardized or Specialized – Our Place or Yours
We can provide our standard training program or customized instruction focused upon specific topics that impact your organization. POS and KWI Cloud 9 Mobile POS training are particular KWI specialties; we conduct over 100 of these sessions annually. And because our instructors are veterans of the “client side” of the retail industry, you have retailers training retailers. As subject matter experts, we fully understand your needs.
Your new hires are assigned a mentor and receive induction training in the skills needed to perform their jobs. Ongoing training is available as needed. Instruction tools include documentation, videos, personal support and online help.
What’s more, come to our place and it’s free! Training at the KWI headquarters is provided to our clients at no cost.
Adding Real Value
Of course, training keeps your staff up to date on new features and best practices. But that’s just part of the value. You’ll find that KWI training motivates, increases productivity, builds confidence and enhances customer satisfaction. It’s a solid investment in your company’s future.
We enjoy the interaction of in-person training, but we also provide WebEx seminars, videos and even simple updates by phone. We do what works for you.
Training your way, when you need it, where you need it.