About Us

KWI offers a complete commerce solution

for specialty retailers of all sizes.

 

Our cloud-based technology powers all the solutions you need to create unified customer experiences. It is a Point of Sale, Merchandising, eCommerce, CRM, and Loss Prevention solution, all from a single database.

 

Since 1985, KWI has delivered ongoing innovation – from SaaS to advancements in Unified Commerce that keep us in the forefront of cloud retail solutions.

History

In 1985, Sam Kliger, founder and CEO of KWI, saw an opportunity. Benetton needed a better retail system that wouldn’t require an IT staff to run it. Sam designed and developed the first SaaS-based managed services solution for retailers.  From that moment, KWI was born.

We entered the retail Cloud before most people knew it existed. Over the years, we continued to innovate and iterate based on our clients’ changing needs.



Sam Kliger, founder and CEO of KWI, designed and developed the first SaaS-based managed services solution for retailers. KWI was born.
Partnered with The Zellman Group, North America’s largest outsourced Loss Prevention services provider.





Designed the first browser-based ERP, allowing our clients to access mobile-enabled, real-time retailing.
Brought our clients state-of-the-art mobile POS & mobile-enabled cloud in-store solutions deployed on Apple technology via a partnership with Global Bay/VeriFone.





Took ownership of the intellectual property and associated patent licenses for the KWI Cloud 9 Mobile POS technology platform.
Most recently, with the acquisition of Best Retail, KWI now offers brands Unified Commerce: a completely personalized and integrated online and offline experience for the end customer.



Sam Kliger, founder and CEO of KWI, designed and developed the first SaaS-based managed services solution for retailers. KWI was born.





Partnered with The Zellman Group, North America’s largest outsourced Loss Prevention services provider.

Designed the first browser-based ERP, allowing our clients to access mobile-enabled, real-time retailing.





Brought our clients state-of-the-art mobile POS & mobile-enabled cloud in-store solutions deployed on Apple technology via a partnership with Global Bay/VeriFone.

Took ownership of the intellectual property and associated patent licenses for the KWI Cloud 9 Mobile POS technology platform





Most recently, with the acquisition of Best Retail, KWI now offers brands Unified Commerce: a completely personalized and integrated online and offline experience for the end customer.

KWI remains a privately held, debt-free, and 100% management-owned company with more than 180 employees and steady growth. As the leading cloud-based retail provider, KWI represents thousands of stores with millions of transactions across 100-plus retailers, making us by far the largest solution provider of POS in specialty retail.

KWI LEADERSHIP – THE KNOWLEDGE, EXPERIENCE & DRIVE

Creating a successful, effective organization is an inside-out proposition and leadership is at the core. We believe that if we develop and demonstrate leadership in our strategy, operations and people, we will continue to drive product innovation and service excellence. These are the standards that have defined KWI for almost 30 years – and that earn us our clients’ continuing devotion. We don’t wait for success, we create it.

sam2

A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision.

Sam Kliger

Founder & CEO
davidstiffmen

In his role as KWI’s Chief Financial Officer & Head of Strategy, David not only runs the financial operations of KWI’s business, but also focuses on developing and executing the plans for KWI’s future growth.

David Stiffman

Chief Financial Officer & Head of Strategy
franklin

At KWI, our customers are at the center of everything we do. As our Chief Customer Officer, Frank leads KWI’s sales, marketing, client service and product teams.

Frank Weil

Chief Customer Officer
jason

As the VP of KWI Software Development, Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations.

Jason Mueller

Chief Technology Officer
lesaharishkowitz

Nothing at KWI would be possible without a focus on people. As KWI’s Chief People Officer, Lisa works closely with our executives, leaders and employees to deliver an employee experience that is meaningful and personal.

Lisa Hershkowitz

Chief People Officer
steve

Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience

Steven Tillinger

Chief Information Officer & Head of Support
gary1

Gary is passionate about developing new business and assisting existing clients.

Gary Brill

Vice President, Business Development
stuart

With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field.

Stuart Levine

President, Loss Prevention Division

KWI Culture

What is it like to be part of KWI?

It’s challenging to truly encapsulate what it’s like to work in an environment of smart, innovative, passionate, and caring people. But we will try . . .

 

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI’s culture is rooted in our core values – commitment, respect & dignity, accountability, reliability, passion, and caring.

When it comes to our people, we strive to create an environment where our teams and clients can live and work well. Our office environment is casual and fun – on a weekday afternoon, you might catch our employees recharging with a quick afternoon ping-pong game. Our office is also warm and inviting, a great place for hosting clients, vendors, and candidates.

 

And while we do find time to have fun, we also work really hard. We encourage our people to take risks, to challenge the status quo, to improve processes, and to be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better.

We also care about making a difference in the lives of our employees and our community. Our Employee Relationship Management committee focuses on finding new and innovative ways to keep employees engaged and motivated, including numerous opportunities to volunteer or donate to local charities.

 

Last but not least, we are a culture that celebrates. We celebrate victories, but we also celebrate failures, because those who fail fast get to the right outcome the fastest. We aren’t scared to try new things, and we reward those who take risks, even if they didn’t achieve the desired outcome.

KWI Opportunities

If You Have the Passion to Be a Leader . . .

Are you motivated by the excitement of innovation? Do you have the commitment, the drive, to demand the best of yourself and your teammates? If yes, you’re a candidate to join Team KWI.

 

As the innovator in cloud retailing, KWI relies on the talents and determination of our people and so do our clients. Whatever role you play at KWI, your unique strengths will be fully engaged. You’ll be inspired by your amazing colleagues people who are passionate about driving retail technology forward passionate about winning for each other and for our clients.

Think you have got what it takes to join the KWI team?