In 1985, Sam Kliger, founder and CEO of KWI, saw an opportunity. Benetton needed a better retail system that wouldn’t require an IT staff to run it. Sam designed and developed the first SaaS-based managed services solution for retailers. From that moment, KWI was born. We entered the retail Cloud before most people knew it existed. Over the years, we continued to innovate and iterate based on our clients’ changing needs.
Sam Kliger, founder and CEO of KWI, designed and developed the first SaaS-based solution for retailers. KWI was born.
Partnered with The Zellman Group, North America’s largest outsourced Loss Prevention services provider.
Designed the first browser-based ERP, allowing our clients to access mobile-enabled, real-time retailing.
Brought our clients state-of-the-art mobile POS & mobile-enabled cloud in-store solutions deployed on Apple technology via a partnership with Global Bay/VeriFone.
Acquired the intellectual property and associated patent licenses for the KWI Cloud 9 Mobile POS technology platform.
Most recently, with the acquisition of Best Retail, KWI now offers retailers Unified Commerce: a completely personalized and integrated online and offline experience for the end customer.
KWI remains a privately held, debt-free, and 100% management-owned company with more than 180 employees and steady growth. As the leading cloud-based retail provider, KWI represents thousands of stores with millions of transactions across 100-plus retailers, making us by far the largest solution provider of POS in specialty retail.
KWI’s culture is rooted in our core values – Commitment, Respect & Dignity, Accountability, Reliability, Passion, and Caring.
A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision.
A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision. In 1985, observing long lines at the local Benetton store, he demonstrated the need for a computerized system for the franchisee. Unable to find one that met the retailer’s expectations, he created his own. From his vision for an affordable, PC-based solution for specialty retailers, Sam went on to develop the single-platform, feature-rich technology that is today’s leading enterprise-class, cloud-based system for the retail industry. Sam takes his clients’ success personally. He is a hands-on leader with an obsession for excellence, who guides every aspect of KWI. Married, with four children, he is a deeply committed family man and is active in charitable foundations.
As the Chief Technology Officer, Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations.
As the Chief Technology Officer, Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations. Jason has spent the last 20 years leading engineering and quality assurance teams at both small and large companies and is a strong proponent of iterative development and data driven transparency. Most recently he was a Director at Microsoft where he helped incubate and manage new solutions that became part of Office 365. Jason holds a Bachelor of Science in Computer Science from Polytechnic University and an MBA from Hofstra University. For KWI, Jason leads the design, development and delivery of innovative cloud-based enterprise solutions to meet evolving business, market and customer needs. Jason is a proud husband and father of three wonderful children, who eagerly fill his non-working hours with their varied activities.
With an impressive background combining specialty retail expertise with a deep understanding of how technology can help transform businesses, Josh leads the way in driving KWI's vision forward.
KWI is focused on its vision to become the premier provider of cloud technology solutions for specialty retailers. No one is better suited to drive that vision for us than Josh Goodelman.
Josh joined KWI from Salesforce.com, where he held roles of increasing responsibility, culminating in his role as Regional Vice President of Sales for their Retail & Consumer Goods vertical. Prior to this role, Josh served in various leadership roles in luxury retail companies like SMCP (Sandro, Maje, Claudie Pierlot), Dolce & Gabbana, and Lord & Taylor. Josh’s strong retail experience coupled with his SaaS sales leadership experience, make him uniquely fit to lead our sales and marketing efforts to the next level.
In his role at Chief Revenue Officer, Josh oversees both our sales and marketing teams at KWI. He leads with a customer-first mentality and brings a very analytical and data-driven approach to helping drive our prospects' and clients' businesses forward.
Josh lives in New Jersey with his wife Chrissy and his two children.
At KWI, our customers are at the center of everything we do. As our Chief Customer Officer, Frank leads KWI’s sales, marketing, client service and product teams.
In his role as KWI’s Chief Financial Officer, Arnaldo not only runs the financial operations of KWI’s business, but he also partners closely with the rest of the executive team on developing and executing the plans for KWI’s growth.
In his role as KWI’s Chief Financial Officer, Arnaldo not only runs the financial operations of KWI’s business, but he also partners closely with the rest of the executive team on developing and executing the plans for KWI’s growth. Arnaldo joined KWI from Teq, a privately-held technology company, providing education technology to help enable professional development and student academic achievement. Prior to this role, Arnaldo worked at Computer Associates in a variety of finance leadership roles and leading finance for Total Defense, an information security software company.
Arnaldo is results driven and has a record of establishing cross functional collaboration. His talents include development of strategic planning, integrated modeling initiatives, setting benchmarks for measuring financial and operating performance of business, and implementing strategies contributing to organizational goals. Arnaldo is currently engaged to his lovely fiancée Dianne.
Nothing at KWI would be possible without a focus on people. As KWI’s Chief People Officer, Lisa works closely with our executives, leaders and employees to deliver an employee experience that is meaningful and personal.
Nothing at KWI would be possible without a focus on people. As KWI’s Chief People Officer, Lisa works closely with our executives, leaders and employees to deliver an employee experience that is meaningful and personal. She is passionate about finding ways to bring out the best in those that she works with and supports, and believes that with the right people in place, anything is possible.
Lisa most recently worked at Nielsen, based in NYC, where she held roles of increasing responsibility across many tenants of Human Resources disciplines such as recruitment, talent management, performance management, employee engagement, organizational design and mergers & acquisitions. Prior to Nielsen, Lisa started her career at Sleepy’s (now Mattress Firm).
Lisa is married with two sons, and enjoys nothing more than spending time with her family.
Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience, Steve excels at spearheading initiatives that take technology to the next level.
Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience, Steve excels at spearheading initiatives that take technology to the next level. He has managed IT operations for service delivery organizations, consistently providing his customers with close to 100% service availability: a great fit with the KWI mission. Steve is passionate about delivering the highest levels of quality and support. His track record of increasing productivity through implementing creative solutions for complex, multi-faceted business further enhances his knowledge of the field and his value to KWI clients. His diverse experiences include leadership positions at Affinity Solutions , Source Media, Burger King, Brooks Automation and The Gillette Company. Steve is married to his wife, Barrie, and the proud father of two boys.
Gary is passionate about developing new business and assisting existing clients.
Gary is passionate about developing new business and assisting existing clients. An industry veteran, his more than 30 years in retail information systems includes 19 years as North American Director of Sales at STS. He has worked with many top-tier retailers in the U.S., including Liz Claiborne, Jones New York, Donna Karen, Tommy Hilfiger, Yankee Candle, Urban Outfitters, Saks Fifth Avenue and Ann Taylor. Gary works closely with our staff to educate the entire KWI team about the companies we partner with – supporting our mission to fully understand and best serve each client’s unique operation. Gary lives in Manhattan and has two daughters.
With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field.
With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field. In 1997, he created The Zellman Group, seizing the opportunity to offer an innovative LP solution to retailers and food service companies. Among his professional strengths is the ability to develop long-lasting partnerships with clients and LP industry leaders. A CFI (Certified Forensic Interviewer) and CFCI (Certified Financial Crimes Investigator), Stuart is an expert in interviewing techniques developed through his extensive training with Wicklander-Zulawski & Associates and The Laboratory for Scientific Interrogation. He has a deep understanding of best LP practices in companies large and small. An experienced public speaker, Stuart participates annually in several key trade association events.
It’s challenging to truly encapsulate what it’s like to work in an environment of smart, innovative, passionate, and caring people. But we will try . . .
When it comes to our people, we strive to create an environment where our teams and clients can live and work well. Our office environment is casual and fun – on a weekday afternoon, you might catch our employees recharging with a quick afternoon ping-pong game. Our office is also warm and inviting, a great place for hosting clients, vendors, and candidates.
And while we do find time to have fun, we also work really hard. We encourage our people to take risks, to challenge the status quo, to improve processes, and to be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better.
We also care about making a difference in the lives of our employees and our community. Our Employee Relationship Management committee focuses on finding new and innovative ways to keep employees engaged and motivated, including numerous opportunities to volunteer or donate to local charities.
Are you motivated by the excitement of innovation? Do you have the commitment, the drive, to demand the best of yourself and your teammates? If yes, you’re a candidate to join Team KWI.
As the innovator in cloud retailing, KWI relies on the talents and determination of our people and so do our clients. Whatever role you play at KWI, your unique strengths will be fully engaged. You’ll be inspired by your amazing colleagues people who are passionate about driving retail technology forward passionate about winning for each other and for our clients.
KWI offers a complete commerce solution for specialty retailers. Our cloud-based technology powers all the solutions you need to create unified customer experiences. It is a Point of Sale, Merchandising, eCommerce, CRM, and Loss Prevention solution, all from a single database.
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