ABOUT US

A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision. In 1985, observing long lines at the local Benetton store, he demonstrated the need for a computerized system for the franchisee. Unable to find one that met the retailer’s expectations, he created his own. From his vision for an affordable, PC-based solution for specialty retailers, Sam went on to develop the single-platform, feature-rich technology that is today’s leading enterprise-class, cloud-based system for the retail industry. Sam takes his clients’ success personally. He is a hands-on leader with an obsession for excellence, who guides every aspect of KWI. Married, with four children, he is a deeply committed family man and is active in charitable foundations.

As the Chief Technology Officer, Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations. Jason has spent the last 20 years leading engineering and quality assurance teams at both small and large companies and is a strong proponent of iterative development and data driven transparency. Most recently he was a Director at Microsoft where he helped incubate and manage new solutions that became part of Office 365. Jason holds a Bachelor of Science in Computer Science from Polytechnic University and an MBA from Hofstra University. For KWI, Jason leads the design, development and delivery of innovative cloud-based enterprise solutions to meet evolving business, market and customer needs. Jason is a proud husband and father of three wonderful children, who eagerly fill his non-working hours with their varied activities.

At KWI, our customers are at the center of everything we do. As our Chief Customer Officer, Frank leads KWI’s sales, marketing, client service and product teams. In this role, Frank is focused on providing our clients with the 360-degree service they need and deserve, ensuring that our products and services help enable them to drive their business forward. Prior to KWI, Frank was the CEO of Acadaca, a privately held organization that builds, hosts and maintains e-commerce websites for a diverse array of world-class brands. Frank was also active in the leadership of both Acadaca subsidiaries, as the President of Matchpoint, a creative agency in NYC, and El Toro Interactive, an online marketing company based in Raleigh, NC.​ Previously, Frank was the Director of Sales and Marketing at Havaianas, a global online flip-flop retailer. Frank’s impressive industry experience, his operational background and his knowledge of the e-commerce space position him incredibly well to lead KWI into the next generation of its growth, focusing on helping retailers run their business through an end-to-end integrated solution across e-commerce and brick & mortar store locations.

In his role as KWI’s Chief Financial Officer, Arnaldo not only runs the financial operations of KWI’s business, but he also partners closely with the rest of the executive team on developing and executing the plans for KWI’s growth. Arnaldo joined KWI from Teq, a privately-held technology company, providing education technology to help enable professional development and student academic achievement. Prior to this role, Arnaldo worked at Computer Associates in a variety of finance leadership roles and leading finance for Total Defense, an information security software company. 

 

Arnaldo is results driven and has a record of establishing cross functional collaboration. His talents include development of strategic planning, integrated modeling initiatives, setting benchmarks for measuring financial and operating performance of business, and implementing strategies contributing to organizational goals. Arnaldo is currently engaged to his lovely fiancée Dianne.

Nothing at KWI would be possible without a focus on people. As KWI’s Chief People Officer, Lisa works closely with our executives, leaders and employees to deliver an employee experience that is meaningful and personal. She is passionate about finding ways to bring out the best in those that she works with and supports, and believes that with the right people in place, anything is possible.

 

Lisa most recently worked at Nielsen, based in NYC, where she held roles of increasing responsibility across many tenants of Human Resources disciplines such as recruitment, talent management, performance management, employee engagement, organizational design and mergers & acquisitions. Prior to Nielsen, Lisa started her career at Sleepy’s (now Mattress Firm).

 

Lisa is married with two sons, and enjoys nothing more than spending time with her family.

Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience, Steve excels at spearheading initiatives that take technology to the next level. He has managed IT operations for service delivery organizations, consistently providing his customers with close to 100% service availability: a great fit with the KWI mission. Steve is passionate about delivering the highest levels of quality and support. His track record of increasing productivity through implementing creative solutions for complex, multi-faceted business further enhances his knowledge of the field and his value to KWI clients. His diverse experiences include leadership positions at Affinity Solutions , Source Media, Burger King, Brooks Automation and The Gillette Company. Steve is married to his wife, Barrie, and the proud father of two boys.

Gary is passionate about developing new business and assisting existing clients. An industry veteran, his more than 30 years in retail information systems includes 19 years as North American Director of Sales at STS. He has worked with many top-tier retailers in the U.S., including Liz Claiborne, Jones New York, Donna Karen, Tommy Hilfiger, Yankee Candle, Urban Outfitters, Saks Fifth Avenue and Ann Taylor. Gary works closely with our staff to educate the entire KWI team about the companies we partner with – supporting our mission to fully understand and best serve each client’s unique operation. Gary lives in Manhattan and has two daughters.

With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field. In 1997, he created The Zellman Group, seizing the opportunity to offer an innovative LP solution to retailers and food service companies. Among his professional strengths is the ability to develop long-lasting partnerships with clients and LP industry leaders. A CFI (Certified Forensic Interviewer) and CFCI (Certified Financial Crimes Investigator), Stuart is an expert in interviewing techniques developed through his extensive training with Wicklander-Zulawski & Associates and The Laboratory for Scientific Interrogation. He has a deep understanding of best LP practices in companies large and small. An experienced public speaker, Stuart participates annually in several key trade association events.