KWI OFFERS A COMPLETE COMMERCE SOLUTION

FOR SPECIALTY RETAILERS OF ALL SIZES.

 

Our cloud-based technology powers all the solutions you need to create unified customer experiences. It is a Point of Sale, Merchandising, eCommerce, CRM, and Loss Prevention solution, all from a single database.

 

Since 1985, KWI has delivered ongoing innovation – from SaaS to advancements in Unified Commerce that keep us in the forefront of cloud retail solutions.


HISTORY


In 1985, Sam Kliger, founder and CEO of KWI, saw an opportunity. Benetton needed a better retail system that wouldn’t require an IT staff to run it. Sam designed and developed the first SaaS-based managed services solution for retailers.  From that moment, KWI was born.

We entered the retail Cloud before most people knew it existed. Over the years, we continued to innovate and iterate based on our clients’ changing needs.



Sam Kliger, founder and CEO of KWI, designed and developed the first SaaS-based managed services solution for retailers. KWI was born.

Sam Kliger, founder and CEO of KWI, designed and developed the first SaaS-based managed services solution for retailers. KWI was born.



Partnered with The Zellman Group, North America’s largest outsourced Loss Prevention services provider.





Partnered with The Zellman Group, North America’s largest outsourced Loss Prevention services provider.



Designed the first browser-based ERP, allowing our clients to access mobile-enabled, real-time retailing.

Designed the first browser-based ERP, allowing our clients to access mobile-enabled, real-time retailing.



Brought our clients state-of-the-art mobile POS & mobile-enabled cloud in-store solutions deployed on Apple technology via a partnership with Global Bay/VeriFone.





Brought our clients state-of-the-art mobile POS & mobile-enabled cloud in-store solutions deployed on Apple technology via a partnership with Global Bay/VeriFone.



Took ownership of the intellectual property and associated patent licenses for the KWI Cloud 9 Mobile POS technology platform.

Took ownership of the intellectual property and associated patent licenses for the KWI Cloud 9 Mobile POS technology platform.



Most recently, with the acquisition of Best Retail, KWI now offers brands Unified Commerce: a completely personalized and integrated online and offline experience for the end customer.





Most recently, with the acquisition of Best Retail, KWI now offers brands Unified Commerce: a completely personalized and integrated online and offline experience for the end customer.

KWI remains a privately held, debt-free, and 100% management-owned company with more than 180 employees and steady growth. As the leading cloud-based retail provider, KWI represents thousands of stores with millions of transactions across 100-plus retailers, making us by far the largest solution provider of POS in specialty retail.

KWI LEADERSHIP – THE KNOWLEDGE, EXPERIENCE & DRIVE


Creating a successful, effective organization is an inside-out proposition and leadership is at the core. We believe that if we develop and demonstrate leadership in our strategy, operations and people, we will continue to drive product innovation and service excellence. These are the standards that have defined KWI for almost 30 years – and that earn us our clients’ continuing devotion. We don’t wait for success, we create it.

A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision.

SAM KLIGER

SAM KLIGER

Founder & CEO
SAM KLIGER

A true entrepreneur of the computer age, Sam quit formal schooling (in computer science and mathematics) to pursue his vision. In 1985, observing long lines at the local Benetton store, he demonstrated the need for a computerized system for the franchisee. Unable to find one that met the retailer’s expectations, he created his own. From his vision for an affordable, PC-based solution for specialty retailers, Sam went on to develop the single-platform, feature-rich technology that is today’s leading enterprise-class, cloud-based system for the retail industry. Sam takes his clients’ success personally. He is a hands-on leader with an obsession for excellence, who guides every aspect of KWI. Married, with four children, he is a deeply committed family man and is active in charitable foundations.

In his role as KWI’s Chief Financial Officer & Head of Strategy, David not only runs the financial operations of KWI’s business, but also focuses on developing and executing the plans for KWI’s future growth.

DAVID STIFFMAN

DAVID STIFFMAN

Chief Financial Officer & Head of Strategy
DAVID STIFFMAN

In his role as KWI’s Chief Financial Officer & Head of Strategy, David not only runs the financial operations of KWI’s business, but also focuses on developing and executing the plans for KWI’s future growth. David is a retail industry professional, with over 30 years of experience as a financial, strategy and operating executive in the fashion retail space. He joined KWI in April of 2016 and currently leads the company’s strategy initiatives. Prior to this, David was the President of Calypso St. Barth, a New York based women’s luxury fashion retailer with approximately 50 stores throughout the United States and on the island of St. Barth. Most recently before joining Calypso St. Barth, he served as Chief Operating Officer, Chief Financial Officer and as a Director of Bernard Chaus Inc. (CHBD) where he focused on an operational re-engineering of the company. Prior to that David spent over 10 years with Liz Claiborne Inc., where he held increasingly responsible positions in financial operations, strategy, and business development (M&A). David graduated from the Wharton School at the University of Pennsylvania with a Bachelor of Science in Economics. He started his career with Price Waterhouse in New York and has qualified as a Certified Public Accountant. David is married with two children and devotes much of his free time to enjoying his family.

At KWI, our customers are at the center of everything we do. As our Chief Customer Officer, Frank leads KWI’s sales, marketing, client service and product teams.

FRANK WEIL

FRANK WEIL

Chief Customer Officer
FRANK WEIL
At KWI, our customers are at the center of everything we do. As our Chief Customer Officer, Frank leads KWI’s sales, marketing, client service and product teams. In this role, Frank is focused on providing our clients with the 360-degree service they need and deserve, ensuring that our products and services help enable them to drive their business forward. Prior to KWI, Frank was the CEO of Acadaca, a privately held organization that builds, hosts and maintains e-commerce websites for a diverse array of world-class brands. Frank was also active in the leadership of both Acadaca subsidiaries, as the President of Matchpoint, a creative agency in NYC, and El Toro Interactive, an online marketing company based in Raleigh, NC.​ Previously, Frank was the Director of Sales and Marketing at Havaianas, a global online flip-flop retailer. Frank’s impressive industry experience, his operational background and his knowledge of the e-commerce space position him incredibly well to lead KWI into the next generation of its growth, focusing on helping retailers run their business through an end-to-end integrated solution across e-commerce and brick & mortar store locations.

As the Chief Technology Officer. Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations.

JASON MUELLER`

JASON MUELLER

Chief Technology Officer
JASON MUELLER

As the Chief Technology Officer. Jason is responsible for establishing a strategic groundwork for KWI’s future software innovations. Jason has spent the last 20 years leading engineering and quality assurance teams at both small and large companies and is a strong proponent of iterative development and data driven transparency. Most recently he was a Director at Microsoft where he helped incubate and manage new solutions that became part of Office 365. Jason holds a Bachelor of Science in Computer Science from Polytechnic University and an MBA from Hofstra University. For KWI, Jason will lead the design, development and delivery of innovative cloud-based enterprise solutions to meet evolving business, market and customer needs. Jason is a proud husband and father of three wonderful children, who eagerly fill his non-working hours with their varied activities.

Nothing at KWI would be possible without a focus on people. As KWI’s Chief People Officer, Lisa works closely with our executives, leaders and employees to deliver an employee experience that is meaningful and personal.

LISA HERSHKOWITZ

LISA HERSHKOWITZ

Chief People Officer
LISA HERSHKOWITZ

Nothing at KWI would be possible without a focus on people. As KWI’s Chief People Officer, Lisa works closely with our executives, leaders and employees to deliver an employee experience that is meaningful and personal. She is passionate about finding ways to bring out the best in those that she works with and supports, and believes that with the right people in place, anything is possible.

Lisa most recently worked at Nielsen, based in NYC, where she held roles of increasing responsibility across many tenants of Human Resources disciplines such as recruitment, talent management, performance management, employee engagement, organizational design and mergers & acquisitions. Prior to Nielsen, Lisa started her career at Sleepy’s (now Mattress Firm).

Lisa is married with one son, and enjoys nothing more than spending time with her family.

Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience, Steve excels at spearheading initiatives that take technology to the next level.

STEVEN TILLINGER

STEVEN TILLINGER

Chief Information Officer & Head of Support
STEVEN TILLINGER

Strengthening our executive team with his more than 15 years of technology operations and enterprise systems technology experience, Steve excels at spearheading initiatives that take technology to the next level. He has managed IT operations for service delivery organizations, consistently providing his customers with close to 100% service availability: a great fit with the KWI mission. Steve is passionate about delivering the highest levels of quality and support. His track record of increasing productivity through implementing creative solutions for complex, multi-faceted business further enhances his knowledge of the field and his value to KWI clients. His diverse experiences include leadership positions at Affinity Solutions , Source Media, Burger King, Brooks Automation and The Gillette Company. Steve is married to Barrie and the proud father of two boys.

Gary is passionate about developing new business and assisting existing clients.

GARY BRILL

GARY BRILL

Vice President, Business Development
GARY BRILL

Gary is passionate about developing new business and assisting existing clients. An industry veteran, his more than 30 years in retail information systems includes 19 years as North American Director of Sales at STS. He has worked with many top-tier retailers in the U.S., including Liz Claiborne, Jones New York, Donna Karen, Tommy Hilfiger, Yankee Candle, Urban Outfitters, Saks Fifth Avenue and Ann Taylor. Gary works closely with our staff to educate the entire KWI team about the companies we partner with – supporting our mission to fully understand and best serve each client’s unique operation. Gary lives in Manhattan and has two daughters.

With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field.

STUART LEVINE

STUART LEVINE

President, Loss Prevention Division
STUART LEVINE

With 20 years’ retail loss prevention (LP) experience including executive positions at Lord & Taylor, Bed Bath & Beyond and Limited Brands, Stuart is a leader in the field. In 1997, he created The Zellman Group, seizing the opportunity to offer an innovative LP solution to retailers and food service companies. Among his professional strengths is the ability to develop long-lasting partnerships with clients and LP industry leaders. A CFI (Certified Forensic Interviewer) and CFCI (Certified Financial Crimes Investigator), Stuart is an expert in interviewing techniques developed through his extensive training with Wicklander-Zulawski & Associates and The Laboratory for Scientific Interrogation. He has a deep understanding of best LP practices in companies large and small. An experienced public speaker, Stuart participates annually in several key trade association events.

KWI CULTURE

KWI CULTURE


What is it like to be part of KWI?

It’s challenging to truly encapsulate what it’s like to work in an environment of smart, innovative, passionate, and caring people. But we will try . . .

 

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI’s culture is rooted in our core values – commitment, respect & dignity, accountability, reliability, passion, and caring.

When it comes to our people, we strive to create an environment where our teams and clients can live and work well. Our office environment is casual and fun – on a weekday afternoon, you might catch our employees recharging with a quick afternoon ping-pong game. Our office is also warm and inviting, a great place for hosting clients, vendors, and candidates.

 

And while we do find time to have fun, we also work really hard. We encourage our people to take risks, to challenge the status quo, to improve processes, and to be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better.

When it comes to our people
We also care about making a difference in the lives of our employees and our community.

We also care about making a difference in the lives of our employees and our community. Our Employee Relationship Management committee focuses on finding new and innovative ways to keep employees engaged and motivated, including numerous opportunities to volunteer or donate to local charities.

 

Last but not least, we are a culture that celebrates. We celebrate victories, but we also celebrate failures, because those who fail fast get to the right outcome the fastest. We aren’t scared to try new things, and we reward those who take risks, even if they didn’t achieve the desired outcome.

KWI OPPORTUNITIES


If You Have the Passion to Be a Leader . . .

Are you motivated by the excitement of innovation? Do you have the commitment, the drive, to demand the best of yourself and your teammates? If yes, you’re a candidate to join Team KWI.

 

As the innovator in cloud retailing, KWI relies on the talents and determination of our people and so do our clients. Whatever role you play at KWI, your unique strengths will be fully engaged. You’ll be inspired by your amazing colleagues people who are passionate about driving retail technology forward passionate about winning for each other and for our clients.

KWI OPPORTUNITIES

Think you have got what it takes to join the KWI team?