6 Retail Stories Making Headlines—and Why You Should Care
“Retail isn’t dead, bad retail is dead,” said CVS Pharmacy president Kevin Hourican at NRF’s Shop.org conference in Las Vegas last week. It was a common theme throughout the week, where leaders and luminaries agreed that smart, customer-focused retail is in fact succeeding. While the headlines tend to focus on the doom and gloom (store closings, Amazon is killing everyone), the truth is, the companies who are looking forward and eager to innovate based on customers’ wants, desires, and habits are the ones to watch. Forecasters are already predicting a holiday boom in sales (specifically, a 15 percent growth for e-commerce holiday purchases this year, up from a 13 percent jump last year). Here are the other conversations happening that are worth the read.