DON'T LET BAD TECH RUIN YOUR CUSTOMER SERVICE

When your system goes down, your store associates are firefighting. Sales are lost, customers are unhappy and an otherwise delightful customer experience has disappeared in moments.

 

Why Retailers Need To Pay Attention To These Back To School Trends

Retail News You Can Use - June Stories

Retail News You Can Use - May Stories

Retail News You Can Use - April Stories

how to build your omni-channel strategy

3 Tips for Creating Effective Experiential Retail

HOW SHOPPERS USE THEIR SMARTPHONES IN STORES [INFOGRAPHIC]

Why some retailers don't need a pop-up experience

Experiential retail is hot right now and it's not just fashion and beauty brands leading the way. A plethora of companies are announcing pop-up stores to capitalize on a full-sensory experience. There are the tech companies (Facebook at Macy's, Google pop-up), the lifestyle brands like Goop, e-commerce companies like Casper, even communities like HeyMama are getting in the retail game.

6 Retail Predictions for 2019

As the year comes to an end, retailers will take a look back and reflect on wins, losses, and surprises. Then, they’ll turn to the new year: How can they use those learnings to inform a strategy that focuses on where the marketplace is going? Here are our predictions for what will be huge in retail for 2019.

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