The wonderful thing about being self-confessed nerds and retail experts is that we can use those combined chops to create some pretty cool tech that moves the dial for modern retail brands and keeps them one step ahead in a marketplace that’s fiercely competitive and ever-changing.
We watch the market; listen to our customers, brainstorm, and then roll up our sleeves and get to the serious work of innovating. So when it comes to revealing what we’ve been working on, we’re pretty darn excited to share the news.
Over the past few months, we’ve delivered a ton of new features that blend digital with in-store experiences to turn more shoppers into buyers, build loyalty, and streamline operations. So with fall in full swing, we thought that this would be a great time to reflect on the bountiful harvest of new tech we’ve delivered of late.
These cool new features enhance our already rich and abundant unified omnichannel platform that includes not just mobile POS, but integrated Merchandising/Inventory Management, eCommerce, and Omnichannel Order Management. Now there’s even more to be thankful for.
Okay, enough with the fall analogies. Let’s dig into the tech — and more importantly, what it enables you to do!
Remove more friction from payments
Let’s be honest; paying for purchases isn’t the most fun part of any shopping experience, so we’ve added a couple of features that make it even easier to pay — wherever your customers happen to be.
How about sending customers a link via SMS or email to complete the payment? With our POS, now you can.
No payment device handy? No problem. Enable shoppers to scan a QR code from your KWI POS app and pay using their mobile device. Faster checkouts, happier customers.
Drive more customer captures and speed checkouts
Manually capturing customer data at the POS slows down checkouts and creates sales friction. No one wants that. Now, your customers can scan a QR code, sign up for your loyalty program, and get instant rewards — all on their mobile devices — all on their own.
Empower customers with mobile product discovery
Your customers have powerful devices in their pockets. Let’s put them to use to drive sales.
Imagine having signage around the store with QR codes that link to curated collections, new arrivals, or your entire catalog. With one click you can empower your customers to browse products and see real-time inventory — both in the store they’re in and in other locations.
The same great endless aisle experience that KWI enables on your eCommerce site is now conveniently available inside your store. What’s not to love about that?
Make it even easier for your team to drive sales
Time with your customers is precious. You need to make every minute of it count.
Here are just a few of the cool tech features that we’ve released of late that result in the kind of high-touch, personal experiences that drive sales and loyalty, all while making your team more productive:
- Updated Style Browser. The new Style Browser in our mobile POS app makes it faster and easier than ever for your store associates to find the products that are right for each customer and to help them checkout on the spot — and anywhere in the store. Your team members can now sort by the newest styles, best sellers, in-stock items, and more, right from the POS.
- Deal alerts. Our mobile POS sends notifications to the sales associate during the checkout process letting them know when a customer is approaching a threshold or quantity-driven discount so the customer can add more to their cart and never miss a deal.
- iOS native barcode scanning. Browse products and checkout fast without a standalone scanning device by using the inbuilt camera on your iPad or iPhone with our mobile POS app.
- Support for Verifone e280 with Adyen. Our mobile POS is now fully integrated with this device supporting signature capture, manager overrides, split payments, wallet payments, and more.
Want to see it in action?
Watch our 2-minute video to see what you can achieve with the latest release of our mobile POS — just one component of our unified commerce solution.
Want to share in the bounty?
All that great tech harvest goodness got your taste buds tingling?
If you are an existing KWI POS customer, first, a big thank you! Please contact your customer success manager–they’d love to help you get your hands on our latest software.
Thinking of joining the KWI family? Please reach out to us. We’d love to hear how we can help you turn more shoppers into buyers both in-store and online.
Coming soon — a brand-new Loyalty solution
While the team here at KWI has been beavering away at all the great enhancements to our mobile POS, we’ve also been hard at work finalizing our new customer Loyalty offering.
Soon, you’ll be able to create tiers, define more earnings actions and rewards, create loyalty campaigns tailored to customer segments, and keep tabs on performance — all fully integrated with your KWI platform.
Get a sneak peek of our new Loyalty solution in this video.