We didn’t want to find ourselves in a situation where we had one provider for hardware, a different provider for software, and yet another provider for support. It was appealing to us to have the entire service in one partner.
A Modern POS with a smaller footprint
“Our old system required multiple pieces of equipment, machinery, devices, drives, and all that other stuff. I know it sounds silly, but the smaller footprint of KWI’s Apple devices makes a difference. The stores just love the slick look and feel of it. “
Easier to train new employees, easier for customers to handle
Intuitively knowing how to use the KWI application is probably the number one benefit compared to our old legacy system. 90%, if not more, of our sales associates and customers are used to mobile phones and mobile devices.
KWI has enabled us to move into omnichannel transactions, promotional capabilities, and mobility for our stores.
Omnichannel retail at the ready
When we started looking for a new commerce solution, our priority was the rising costs of the maintenance and support of our dying equipment and legacy software.
It has given us a platform that has the capacity to be extended, enabling us to move into omnichannel transactions, promotional capabilities, and mobility for our stores. It’s a solid product.