KWI is excited to share the next evolution of our Unified Commerce mission. Today, we proudly announce that we have acquired the NY-based eCommerce platform, Best Retail, led by CEO – Michael Penchansky. Michael and his team officially joined KWI, and have hit the ground running.

With the acquisition of Best Retail, we can now offer clients a completely unified online and brick & mortar experience that puts the end customers’ needs front and center. The KWI Unified Commerce Platform features integrated capabilities executed seamlessly across platforms, such as the ability to have online cart abandonment appear on your in-store Cloud 9 POS devices.

Both systems are already integrated, and functioning in harmony for mutual clients. Since our unified system is powered from a single database–one “brain”–it will provide users with a completely seamless, omni-channel experience.

The KWI Unified Commerce Platform will help you better understand and improve your customer experience by leveraging comprehensive data and analytics that will no longer be siloed. We cannot wait for you to experience this revolutionary solution!

We will be in touch soon with more details about the launch of the  KWI Unified Commerce Platform. If you have any questions, please do not hesitate to reach out.