MELVILLE, NY — August 24, 2026 — KWI, the unified commerce and point-of-service platform built for specialty retailers, today announced its inclusion in The Forrester Point-of-Service Solutions Landscape, Q2 2026, an overview of vendors in the point-of-service market. The report is available on Forrester’s website for purchase and to Forrester subscribers at forrester.com/report/RES197089.
“For specialty retailers, the work of running a store doesn’t divide neatly into technology categories,” said Sam Kliger, CEO of KWI. “Inventory, checkout, payments, promotions, and customer data have to function as one system to deliver the experience today’s shoppers expect. We believe our focus areas in this report reflect what specialty retailers actually need from a unified platform, and we’re proud to be recognized alongside the vendors shaping where this market is going.”
“Specialty retailers we work with tell us the same thing over and over: they’re tired of stitching together tools that were built for someone else’s business,” said Josh Goodelman, Chief Revenue Officer at KWI. “A modern POS has to handle the full picture, and that’s what our customers hire us to do. It’s why we invest where we do.”
KWI serves specialty retailers across apparel, jewelry, beauty, accessories, and lifestyle, including Pandora, Alice + Olivia, Peter Millar, Johnny Was, and Bluemercury.
About KWI
KWI is the unified commerce platform built exclusively for specialty retailers. For over 40 years, retailers and brands have grown with KWI, relying on its platform for POS, Order Management, Merchandising, and Inventory Management for a full suite of omnichannel capabilities. The KWI platform is designed as one integrated system for multi-location specialty retail, backed by a team that stays with customers long after go-live. KWI is headquartered in Melville, NY.
About The Forrester Point-of-Service Solutions Landscape, Q2 2026
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here .
Media Contact
Jennifer Baron
Head of Marketing
KWI
Marketing@kwi.com