KWI AI Product Image Search has been named 2026 Overall RetailTech Innovation of the Year
- 66% reduction in product lookup time in production with Pandora US
- Ranked catalog matches surface in seconds, with pricing and add-to-cart built in
- Every associate, from day one, gets the same product knowledge as your most tenured team
The Reality:
Knowledge Gaps Kill Momentum
Your newest or seasonal team members don’t know the catalog like your veterans do. Associates break rapport with customers to look up SKUs or track down someone who can identify an item.
Every moment spent searching is a moment stolen from the customer relationship. In retail, those moments add up fast. AI Product Image Search lives inside KWI POS, so this speed lives right where your associates already work.
Take a Picture, Get an Answer
AI Product Image Search lives right inside KWI POS. The KWI system does the heavy lifting so your team can focus on customers.
Take a Photo
Point the device camera at any product.
Get Matches In Seconds
The AI scans your catalog and surfaces the closest matches instantly.
Add To Cart or Pull Up Details
Select the right item and keep moving. No codes, no SKU books required.
Where This Gets Used
In the Store
Associates can easily snap a photo of a product and immediately pull up product details. No need to find a manager or leave the customer standing around waiting. This works especially well for brands and retailers with:
- Small items that are hard to describe (charms, pins, collectibles)
- Large product catalogs where visual identification is faster than scrolling
Training New Hires
New associates don’t need to memorize thousands of SKUs or rely on more experienced staff. They can serve customers confidently from day one because the knowledge is built into the system.
Coverage by RetailWire at NRF 2026
What Pandora Learned
When They Deployed This
Pandora realized their store associates could use AI Product Image Search to find product details more efficiently, and faster, at the point of sale. The impact was immediate. Associates spend more time with customers and less time searching. The experience feels smoother and more personal. And customers don’t have to wait while someone flips through a catalog.
Reduction In Product
Lookup Time
Seconds Saved Per Item
Added To Cart
SCHEDULE A DEMO
SEE AI PRODUCT SEARCH IN ACTION
AI Product Image Search is helping retailers move faster, serve better, and empower their teams with instant product knowledge. Want to see how it would work in your stores?