Up-to-the-nanosecond customer data
KWI Customer Relationship Management System collects data in near real-time, so you will always have up-to-date information. Daily data hygiene and de-duping ensure ongoing accuracy.
Unrivaled reporting
Our system makes running custom reports simple. Slice and dice the data as you choose to better understand your customers.
See the big picture
Because our CRM is integrated with our suite of solutions, you will get a 360° customer view, which includes purchasing history across all channels.
Enhance the in-store experience
Sales associates can see VIP status, special events such as birthdays, anniversaries and other triggers, highlighted at POS to easily engage the customer.
More effective communication
Develop truly relevant messages and promotions based on deep insights and advanced targeting capabilities.
Turn customers into brand evangelists
Increase visits, time spent, purchases with strategic marketing based on robust data. Turn customers into repeat customers, and repeat customers into brand evangelists with personalized messaging.
