CRM Services

Take your relationships further

Up-to-the-nanosecond customer data

 

KWI Customer Relationship Management System collects data in near real-time, so you will always have up-to-date information. Daily data hygiene and de-duping ensure ongoing accuracy.

Unrivaled reporting

 

Our system makes running custom reports simple. Slice and dice the data as you choose to better understand your customers.

See the big picture

 

Because our CRM is integrated with our suite of solutions, you will get a 360° customer view, which includes purchasing history across all channels.

Enhance the in-store experience

 

Sales associates can see VIP status, special events such as birthdays, anniversaries and other triggers, highlighted at POS to easily engage the customer.

More effective communication

 

Develop truly relevant messages and promotions based on deep insights and advanced targeting capabilities.

Turn customers into brand evangelists

 

Increase visits, time spent, purchases with strategic marketing based on robust data. Turn customers into repeat customers, and repeat customers into brand evangelists with personalized messaging.