"Technical innovation and breadth of experience were important factors in our search for a retail systems partner" said Lee Goldenberg, CIO at John Varvatos. "KWI exceeded our expectations as we talked with their existing customers about product delivery and on-going support. KWI has been delivering Cloud-based retail solutions longer than any other provider and that experience was important to John Varvatos", continued Goldenberg. "KWI's Cloud 9 Mobile POS is another example, we were looking for a mobile solution to improve our in-store shopping experience, and we were very impressed with the results of Cloud 9 Mobile deployment."
"Brighton Collectibles, a specialty retailer with 170 stores, identified the success of Apple' s mobile POS device and the opportunity with mPOS to improve the customer's shopping experience, and the sales partner's interaction with their customers", Michael Hecht, President of Brighton Collectibles states. Hecht adds "with a new technology there are always trials and tribulations which we continue to work closely with our partner, KWI to improve upon."
Bert Barber, Manager of POS at Pandora states, "Our sales associates are more engaged and educated on product since mobile was implemented with KWI. The continual face-to-face contact with the customer allows for sales to occur with start to finish customer interaction, increasing impulse buys and basket size. KWI has been a great partner, understanding retail and is truly available to support our business."
KWI offers a complete commerce solution for specialty retailers. Our cloud-based technology powers all the solutions you need to create unified customer experiences. It is a Point of Sale, Merchandising, eCommerce, CRM, and Loss Prevention solution, all from a single database.
